central office update

Santa Clara County Central Office Restructure Announcement 2021

As we prepare to reopen in 2021 and in order for us to remain self-supporting and consistent with our AA traditions, the Central Service Board for Intergroup Central Office of Santa Clara County, Inc. is restructuring Central Office as of April 23, 2021.

What is the plan?
Central Office will reopen with a new team of people comprised of current and expanded part-time staff, new management and volunteers. Their primary objective will be to serve our large membership, providing a concentrated focus on meeting the needs of our fellowship’s rapidly changing environment and community.

What are the benefits of the plan?
  • Improved fiscal management, reduced expenses from operations overhead.
  • Direct involvement by you, our AA community, using a structure that is more in line with other central offices and better addresses our members’ needs.
  • Diverse, new, and innovative ideas.
  • A wider variety of perspectives.
  • A broad and extensive talent pool.
  • Expanded hours for book sales and literature pick up.
  • Increased service opportunities for our members
  • Breadth and depth through diversity.
  • Promotion and support of the AA spirit of rotation.

We are excited about the future of our fellowship and look forward to continue to support and serve you. If you have any questions, or suggestions for the board we want to hear from you. Please email us at [email protected]

Thank you,
Central Service Board 2021

Please click here to download the restructuring announcement and click here to download the FAQs as of 05/05/21 in PDF.

————————–New Message from the board

Dear Intergroup Reps and AA community,
Thank you for the emailed questions and participation at the May Intergroup Meeting.

With regards to Restructuring of Central Office, the Central Service Board wants the AA community to know that the CSB devoted a significant amount of time collecting and evaluating input and discussing the options available from the information received.

After thorough and careful consideration, we arrived at the decision that will provide the greatest benefit and positive impact to support our primary purpose’ “To carry the message to the suffering alcoholic.” The restructuring plan is still in its early stages and we anticipate community collaboration and participation. Beginning in June, there will be an Advisory Council to support the CSB in place, composed of former board members willing to provide expertise and community input and support in planning for the future operational structure of central office.

We hope you are looking forward to visiting Central Office during the new hours of operation Monday, Tuesday, & Wednesday from 2PM-6PM and Thursday, Friday, & Saturday from 10AM-2PM. The Central Office staff and volunteers are excited to serve AA groups, meetings, and everyone in the community with purchasing books, literature, AA signs, group liability insurance certificates and copy services. We look forward to seeing you soon!

In service and gratitude,
Central Service Board

* Click here to download New FAQs as of 05/09/21 in PDF.

————————————–New Job openings

* Job opening: Interim Associate Director of Ops, part-time. Click here for job description
* Job opening: Office assistant, part-time.
Click here for job description.


To apply for the open positions email your resume and cover letter to: [email protected]